Accounts Receivable Assistant

The Accounts Receivable Assistant is a key member of the Finance team at Secret Escapes. In this broad and varied role, you will be an essential support to the wider business by ensuring invoicing and collections are made in a timely and accurate manner, helping our business partners understand their costs and supporting them with queries, managed on the Group’s finance system (NetSuite).

About Secret Escapes

Secret Escapes is one of the world’s leading members-only, online travel deals companies, offering inspiring travel experiences and hand-picked offers to over 60 million members worldwide. Operating in 10 countries across Europe, Secret Escapes continues to grow and establish itself as a world-class business, dedicated to giving our members the best range and value in luxury travel deals at low prices.

Secret Escapes operates a hybrid working policy and we are all in the office 3 days a week. This role will be based in our Travelist office in Poland. We offer flexible working with core hours between 10 am to 4 pm, and you have the freedom to schedule the remaining hours to suit your routine. 

In keeping with being an inspirational travel brand, we also have a ‘Work from Anywhere’ policy, so you can work from anywhere in the world for up to 4 weeks each year! This benefit is designed both to feed our travel passion and support parents and carers, especially during school holidays.

We’re a diverse and inclusive bunch of individuals from different backgrounds and with varied interests, but the one thing we all have in common is that we’re good people (even if we do say so ourselves!).

The Role & What You’ll Do

• Issue invoices and statements to travel and media partners across key revenue streams in line with month-end deadlines.

• Track incoming payments, matching them to bank statements and reconciling them to specific partner accounts within NetSuite.

• Maintain accurate reports relating to invoicing, aged receivables, and monthly adjustments, ensuring contractual terms are satisfied and correct outstanding amounts are paid.

• Action the timely follow-up of debts and overdue accounts where necessary.

• Support deferred and accrued revenue postings for media partners by reviewing contract terms and liaising with internal stakeholders.

• Resolve business partner queries, including investigating and resolving invoice and payment-related disputes.

• Support the month-end close process, including balance sheet reconciliations for related general ledger accounts.

• Develop and improve data, systems, and processes appropriate for the business to drive efficiency.

• Collaborate with the Treasury function to support essential cash management processes.

• Assist the team with year-end audit preparations to ensure a smooth reporting cycle.

The Team

We are one valued team of experts who build and maintain robust financial foundations, partner with our colleagues in other teams to deliver the strategy, and drive successful corporate development activity. We are hard-working, data-driven, supportive, and enjoy a team lunch and a quiz or two!

You Will Bring

• A solid understanding of accounting principles and processes.

• Proven ability to maintain accurate financial records, from initial calculations through to final ledger postings.

• Prior experience in generating invoices and cash collection.

• Excellent attention to detail and a commitment to accuracy.

• Strong proficiency in Microsoft Excel.

• Fluent English communication skills (verbal and written), with the ability to engage effectively with colleagues at all levels.

• Experience with NetSuite and Zendesk is beneficial but not required.

And You Are…

• Organised and able to prioritise and multitask in a fast-paced environment.

• Willing to adapt and pick up new techniques, with a keenness to make a difference to existing processes.

• Analytically minded, able to interrogate and challenge data sources using sound judgement to reach conclusions.

• A proactive communicator who can build relationships across the business.

We are an equal opportunity employer:

Diversity and inclusion are important to us at Secret Escapes and we encourage a culture where everyone can be themselves at work. We value and actively seek out a richly diverse range of talent and our policies ensure that every job application and employee is treated fairly, with equal opportunity to succeed. All applicants will be considered for employment without regard to any characteristic protected by law.

We love building diverse teams and welcome applications from talent across the globe. However, for this specific position, we are unable to sponsor work permits in Poland. We strongly encourage you to apply if:

• You already hold the legal right to work in Poland.

• You are eligible to secure your own independent right to work (e.g. through a non employer sponsored visa or residence title)

If you need to explore independent visa routes, we recommend checking the official website of the Polish Office for Foreigners or your local Polish Consulate for the most accurate, up to date information.